Case #1042 · 09:43
hr-portal is down
Database refused new connections · 0.92
Sockit keeps a live inventory of what runs on your Windows, macOS and Linux machines, links each app to its owner, and manages who is in which Active Directory group, with approvals and a record of every change. Runs on your own server.
Connect your directory, watch every machine live, follow each change from request to approval, ask the assistant, and see the audit trail SOC 2 asks for.
Sockit reads from your machines and your directory, and alerts you through the tools you already use.
Step 1
Sync your directory, and the agents roll out automatically.
Connect Active Directory or Entra ID. Sockit sets up the Group Policy for you, so every Windows machine in the OU installs the agent, new ones included. Linux and Mac take a package.
Step 2
See which app every process belongs to.
Sockit links each process to its app and maps what every app connects to.
Step 3
AI reads the logs and names the cause.
When errors spike, AI reads the log lines and tells you the likely cause and how sure it is.
Step 4
Problems go straight to the person who owns the app.
A Case opens with the cause and goes to the owner. Auto-Recovery can restart what failed.
Sockit links people, computers and apps, so a failing process leads straight to its owner.
Your directory's people and computers, linked to the apps they own.
Synced from Active Directory or Entra ID, with app owners set by your admins.
When errors spike, AI reads the logs and names the likely cause.
Errors are caught within a minute, and the Case keeps the log lines the AI used.
The agent that watches can't change anything. Changes go through a second agent.
Each change is checked against the person's role, and every AI lookup is logged.
Ask in plain words. It answers from your live data, sees only what you can see, and logs every lookup.
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Pin it to keep it
When a service or app stops, Sockit restarts it. If it keeps failing, it stops trying and hands over to a person.
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Deploy
The problem
Most companies run Windows, Mac and Linux, but most tools only manage one of them.
What Sockit does
Sockit installs on your server, connects your directory and rolls its agent out to all three.
1Connect
Your directory syncs people, managers and groups.
2Roll out
Group Policy installs the Windows agent; Linux and Mac use a package.
3DiscoverAI
AI sorts every app into yours or third-party.
Our team sets Sockit up on your own server. Start by looking around the demo.