Alerts go to whoever owns the app
Ownership comes from your directory: reporting lines, who owns each computer, and the app owners you assign. Nobody has to keep a routing table up to date.
What it coversWhy Sockit?
Most IT teams run separate tools for endpoint management, identity, app monitoring, log collection and ticketing, and spend each incident joining them by hand. Sockit keeps devices, people, apps and their logs in one place, so it can explain a failure and act on it.
One incident, two ways
The same failing app, handled by hand and handled by Sockit. Look at who does each step.
Without Sockit
6 steps, all by handYouAn alert says hr-portal is down
YouLog in to the server, find W3SVC stopped, restart it
YouIt stops again ten minutes later
YouSearch for who owns hr-portal
YouPaste the logs into a chat to work out why
YouRestart it again while you wait for an answer
With Sockit
4 steps by Sockit, 1 decision by youSockitW3SVC stopped, so the policy restarts it: tries 1, 2 and 3
SockitStill failing, so it stops trying and opens Case #1043
SockitAI reads the app's logs
The worker crashes on start. Faulting module: aspnetcorev2.dll.
SockitPriya Raman, the app's owner, is notified
YouDecide the fix, with the evidence in front of you
What changes with Sockit
Six things that are hard to get by joining separate tools together.
AI reads the logs first
When an app's errors spike, AI reads the log lines, names the likely cause and how sure it is, and puts the evidence on the Case.
See the use casesRoutine failures get fixed, up to a limit
Auto-Recovery restarts services and processes or reinstalls a pinned package, within retry limits and a fleet-wide brake, then hands over to a person.
How Auto-Recovery worksThe AI asks before it acts
The assistant answers within your permissions and logs every lookup. Admin changes it carries out need your yes first, and deleting something means typing its name.
Meet the assistantRuns on your server, with your AI key
One bundle on a server you own. The AI uses your key for Claude, Gemini or DeepSeek, and nothing goes to a provider until you add one.
Read the security overviewWe set it up with you
Our team installs Sockit, connects your directory and rolls out the agents on your own estate.
View demo
Everything Sockit does today
34 features across six areas, every one of them in the product now.
Identity
- Joiners and leavers, with scheduled offboarding
- Access requests and approvals
- Roles and capability-based access
- Temporary admin access that expires on its own
- MFA for console sign-in
- Active Directory users, groups and OUs; Entra ID sync
Endpoints
- Agents for Windows, macOS and Linux
- Installed software inventory
- Patch status on every OS, plus Windows Update installs
- Remote uninstall
- Local users and groups, listed per machine
- Agent updates in waves, when turned on
Applications
- AI classification of your own apps
- Tech stack and log file discovery on Windows, macOS and Linux
- App Watch: down, and running again
- HTTP and TCP health checks on Windows
- Crash capture on Windows, macOS and Linux
- Auto-Recovery: restart, reinstall or run a pinned script
Network
- Network flows per process
- Dependency maps with ports
- Dependency-down detection
- Firewall drops by process, destination and port
Response
- AI root cause from the app's own logs
- Cases with AI verdicts and evidence
- Routing to the app or machine owner
- Teams, email and webhook notifications
- Custom detection rules
- AI Assistant, scoped to your access
Oversight
- Separate read and write agents
- Tamper-evident admin audit log, plus a sign-in audit
- AI tool audit, including blocked calls
- Dry runs for patching and uninstall
- Hash-pinned recovery scripts
- AI that asks before making changes
Side by side
| Task | Without Sockit | With Sockit |
|---|---|---|
| Finding who owns an app | Without Sockit: Ask around, or check a spreadsheet | With Sockit: Read from your directory and the owners you assign |
| When an app goes down | Without Sockit: Someone notices, then starts digging | With Sockit: A Case with the likely cause, sent to the owner |
| A service that keeps stopping | Without Sockit: Restart it by hand, again | With Sockit: Restarted by policy up to 3 times, then handed to a person |
| A question about the estate | Without Sockit: Check several consoles and join the results | With Sockit: Ask the assistant; it sees what you can see |
| Giving someone admin rights for an hour | Without Sockit: Grant it, then remember to take it back | With Sockit: Temporary access that removes itself when it expires |
| Proving who changed what | Without Sockit: Collect logs from each tool | With Sockit: An admin log no one can edit, with sign-in and AI audits beside it |
See Sockit on your own machines
Our team sets Sockit up on your own server. Start by looking around the demo.
- Set up by our team
- Runs on your own server
- AI stays off until you add your key